Return and Refund Policy

Last updated: August 14, 2026

We want you to be happy with your Kinfolk order. If there is a problem with an item you receive, contact us and we will work to make it right.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong product, contact us within 14 days of delivery.

Please include:

• Your order number

• A description of the issue

• Clear photos showing the problem

After reviewing the issue, we may offer a replacement or refund when appropriate.

Size and Preference Returns

Because many Kinfolk products are produced specifically after an order is placed, we generally cannot accept returns or exchanges solely because you selected the wrong size, color, or changed your mind.

Please review product descriptions and sizing information carefully before ordering.

Order Changes and Cancellations

Orders may enter production shortly after being placed. Once production has started, we may not be able to cancel or change an order.

Contact us as soon as possible if you need assistance with an order.

Refunds

Approved refunds will generally be issued to the original payment method.

Processing time after a refund is issued depends on your bank or payment provider.

Lost Packages

If tracking indicates an issue or your package has not arrived within a reasonable period after its expected delivery date, contact us so we can review the shipment.

Customers are responsible for providing a complete and accurate shipping address.

Contact

For return or order assistance:

Email: kinfolkapparelco@gmail.com
Phone: (334) 304-1370